Video consultations in statutory care

If your users are patients with statutory insurance, your platform has to clear a bar that generic video tools do not: certification under Anlage 31b BMV-Ä, German hosting, and a way for the consultation to be billed. That is our home ground.

Practitioner calendar in MEDITyme

Certification in numbers

8 platforms

Listed in the KBV register of certified video service providers under Anlage 31b BMV-Ä.

50 participants

Per video session — the highest group limit currently certified in Germany.

April 2027

Our current certification by datenschutz cert GmbH runs until then — the date auditors and procurement teams ask for.

Certified, eight times over

Eight platforms we operate are listed in the KBV register of certified video service providers — including our own MEDITyme and platforms we run for customers. Yours can be the ninth.

Up to 50 participants

The register caps how many people may join one billable session. Our cap of 50 is the highest of any certified provider in Germany — enough for group therapy, case conferences and training.

Billing that closes the loop

For one customer, statutory billing with Techniker Krankenkasse runs through our EDIFACT interface: a completed consultation becomes a settled claim without re-keying.

From requirement to live platform

STEP 01

Fit check

We go through your use case against the requirements of Anlage 31b BMV-Ä and note what applies to you — and what does not.

STEP 02

Your platform

Your instance is set up on our certified core: your own domain, your brand, your legal texts.

STEP 03

Register entry

Your video consultations run on a service already listed in the KBV register — no certification project starting from zero.

STEP 04

In operation

We operate, monitor and update the platform. When the requirements change, we implement it centrally.

What practices ask us

The questions that come up before a network, an MVZ or a practice switches its video consultation.

No. For statutory video consultations the patient receives an invitation from the practice by email or a TAN — no registration, no app, no download. An account is only needed for additional functions such as self-pay services or webinars.

Up to 50 participants per session — the highest group limit currently certified in Germany. That covers case conferences and group settings, not just the one-to-one consultation.

Three proofs. An information security certificate from a body accredited under ISO/IEC 17065 for the technical procedures under § 365 (1) SGB V, established in agreement with the BSI. A data protection certificate under Art. 42 GDPR. And a self-declaration under Annex 2 on the content requirements of § 5 (1) — waiting room, identification, documentation.

No. Your video consultations run on a service already listed in the KBV register of certified video service providers. Eight of the platforms we operate are listed there. You are not starting from zero.

The participant’s name and email address, the internal database ID and the billing metadata — date, time and duration of the call. Stored for three months, then automatically anonymised.

Meeting the requirements of Anlage 31b BMV-Ä is the technical precondition for billing video consultations in statutory care. Which items you can actually bill, and any case-number limits, follow from your own situation under the EBM — we provide the certified technology, not billing advice.

Talk to us before you build

Certification takes time when you start from zero. On our platform, it is already done.

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