8 platforms
Listed in the KBV register of certified video service providers under Anlage 31b BMV-Ä.
If your users are patients with statutory insurance, your platform has to clear a bar that generic video tools do not: certification under Anlage 31b BMV-Ä, German hosting, and a way for the consultation to be billed. That is our home ground.

Listed in the KBV register of certified video service providers under Anlage 31b BMV-Ä.
Per video session — the highest group limit currently certified in Germany.
Our current certification by datenschutz cert GmbH runs until then — the date auditors and procurement teams ask for.
We go through your use case against the requirements of Anlage 31b BMV-Ä and note what applies to you — and what does not.
Your instance is set up on our certified core: your own domain, your brand, your legal texts.
Your video consultations run on a service already listed in the KBV register — no certification project starting from zero.
We operate, monitor and update the platform. When the requirements change, we implement it centrally.
The questions that come up before a network, an MVZ or a practice switches its video consultation.
No. For statutory video consultations the patient receives an invitation from the practice by email or a TAN — no registration, no app, no download. An account is only needed for additional functions such as self-pay services or webinars.
Up to 50 participants per session — the highest group limit currently certified in Germany. That covers case conferences and group settings, not just the one-to-one consultation.
Three proofs. An information security certificate from a body accredited under ISO/IEC 17065 for the technical procedures under § 365 (1) SGB V, established in agreement with the BSI. A data protection certificate under Art. 42 GDPR. And a self-declaration under Annex 2 on the content requirements of § 5 (1) — waiting room, identification, documentation.
No. Your video consultations run on a service already listed in the KBV register of certified video service providers. Eight of the platforms we operate are listed there. You are not starting from zero.
The participant’s name and email address, the internal database ID and the billing metadata — date, time and duration of the call. Stored for three months, then automatically anonymised.
Meeting the requirements of Anlage 31b BMV-Ä is the technical precondition for billing video consultations in statutory care. Which items you can actually bill, and any case-number limits, follow from your own situation under the EBM — we provide the certified technology, not billing advice.